Live Chat Works now has the ability to move chats from your cell phone to your desktop.
When a chat session begins, you will receive notification on your cell phone as usual.
You can just reply from your cell phone or if you are by a computer, you can transfer the chat session to your computer. See below.
How to transfer the chat to your computer:
At anytime during a chat session, login to your Live Chat Works account.
On your “My Account Page” click the link that says “Move An Active Chat To Desktop”.
You will be presented with a list of all your recent chats (last 20 minutes). Click the conversation you want to move to your desktop.
The conversation is now opened on your desktop and you can respond to your client.
If you have to be mobile again, click the link to transfer the conversation back to your cell phone.
That’s it!
No special software to download and no worries about compatibility with your system.